After four visits by different heating engineers Kevin and Liam arrived this morning to fix my heating in my apartment. They were very informative and told me everything they were doing. Very polite and courteous and so happy they sourced the problem and fixed it. Thank you Kevin and Liam for fixing my heating despite other people being here and not being able to do so..
Came out two separate occasions to the wrong address and cut a disabled man’s gas off because of no access. Rang after the first time when they put cards through the letterbox and they acknowledged the guy called by accident and wouldn’t happen again. Came out a week later and done it again and capped his gas again leaving him with no heat or water.
Took 4 months to get them to uncap it the first time as they said they had no record of it being done. Disgraceful negligent company
Boiler engineer drove up. Turned his van and drove away and never came back. Ive been ringing and ringing their number and know one ever answer's. I then got a text asking me to reschedule the appointment. Absolutely useless company.
Zero stars. Appalling standard of service. Failed to turn up 3 times.
My 85 year old mother (with dementia ) has been moved into a housing association dwelling , no hot water or heating for 5 days now, in spite of the work being given priority status.
I feel their contract should be revoked.
Clearly with "35 skilled engineers to cover the whole of Ireland" (says their website) they can't fulfil their obligations, especially for a niche area of vulnerable adults.
Disgusting.
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Joanne Laverty
5 months agoAfter four visits by different heating engineers Kevin and Liam arrived this morning to fix my heating in my apartment. They were very informative and told me everything they were doing. Very polite and courteous and so happy they sourced the problem and fixed it. Thank you Kevin and Liam for fixing my heating despite other people being here and not being able to do so..
Michael Wightman
5 months agoCame out two separate occasions to the wrong address and cut a disabled man’s gas off because of no access. Rang after the first time when they put cards through the letterbox and they acknowledged the guy called by accident and wouldn’t happen again. Came out a week later and done it again and capped his gas again leaving him with no heat or water. Took 4 months to get them to uncap it the first time as they said they had no record of it being done. Disgraceful negligent company
Scott Brown
3 months agoBoiler engineer drove up. Turned his van and drove away and never came back. Ive been ringing and ringing their number and know one ever answer's. I then got a text asking me to reschedule the appointment. Absolutely useless company.
Diana
a month agoAlways reliable, trustworthy and all gentleman have been very polite and professional especially the plumbers.
Kathy Crawshaw
a year agoZero stars. Appalling standard of service. Failed to turn up 3 times. My 85 year old mother (with dementia ) has been moved into a housing association dwelling , no hot water or heating for 5 days now, in spite of the work being given priority status. I feel their contract should be revoked. Clearly with "35 skilled engineers to cover the whole of Ireland" (says their website) they can't fulfil their obligations, especially for a niche area of vulnerable adults. Disgusting.