Excellent service from all the staff at Prestwick airport. Easy check-in, security etc. We were on an early morning Ryanair flight, it all went perfectly. Will definitely use this airport & Ryanair flights again.
Small low frills airport, just like the carriers that fly from it. Very limited units inside of it, so lacks choice. The airport is not in Glasgow, so be careful when considering transport options. Good connections during the day from Glasgow Central & Ayr. Landing times at night can be problematic if dependant on public transport. Staff were nice, friendly, and helpful. £3.50 charge for drop off and pick up. This charge allows you 60 minutes.
For disabled people - a disaster.
My daughter is in a wheelchair and we arrived really early to make sure we go through security and checks. This was ever so slooow...
We also wanted some food from the overpriced restaurant and it took much longer than expected to get the food.
Then the gate staff called us because they hadn't received the details about the wheelchair although I sent them online and got a reply email to confirm it. So we weren't allowed to eat the food we had paid for because of a fault in their system, but then we were left to wait for over 40 minutes by the gate before boarding because the airplane was not ready to board to begin with and then the wheelchair lift was used for another plane... My daughter has a neurological condition which is amplified by stress and this was a particularly stressful situation due to mismanagement. Luckily the destination airport in Spain was brilliant in technology and attitude and that helped a lot.
Relatively small and quick operating airport.
To get there you could use train,bus or drive by car.
No ques, fast check in.
Friendly people all around you.
The only down side is - past passport control there is not a possibility to have a hot food, only cold sandwiches and refreshments.
Christine McBride
3 months agoExcellent service from all the staff at Prestwick airport. Easy check-in, security etc. We were on an early morning Ryanair flight, it all went perfectly. Will definitely use this airport & Ryanair flights again.
craig patrick
2 years agoSmall low frills airport, just like the carriers that fly from it. Very limited units inside of it, so lacks choice. The airport is not in Glasgow, so be careful when considering transport options. Good connections during the day from Glasgow Central & Ayr. Landing times at night can be problematic if dependant on public transport. Staff were nice, friendly, and helpful. £3.50 charge for drop off and pick up. This charge allows you 60 minutes.
Sandra Wells
7 months agoFor disabled people - a disaster. My daughter is in a wheelchair and we arrived really early to make sure we go through security and checks. This was ever so slooow... We also wanted some food from the overpriced restaurant and it took much longer than expected to get the food. Then the gate staff called us because they hadn't received the details about the wheelchair although I sent them online and got a reply email to confirm it. So we weren't allowed to eat the food we had paid for because of a fault in their system, but then we were left to wait for over 40 minutes by the gate before boarding because the airplane was not ready to board to begin with and then the wheelchair lift was used for another plane... My daughter has a neurological condition which is amplified by stress and this was a particularly stressful situation due to mismanagement. Luckily the destination airport in Spain was brilliant in technology and attitude and that helped a lot.
The Scottish Muncher
3 weeks agoGood Airport, because it's only selected flights that leave from here, it's never to busy, disgusting the drop off/ pick up price 🤮
Aleksandra Ru
7 years agoRelatively small and quick operating airport. To get there you could use train,bus or drive by car. No ques, fast check in. Friendly people all around you. The only down side is - past passport control there is not a possibility to have a hot food, only cold sandwiches and refreshments.